Refund policy

Return and Refund Policy

At numinerals, your satisfaction and confidence in our products are paramount. We take great care in presenting our collection of crystals with accuracy and detail through various mediums like photos, videos, and Instagram live sales. Prior to making a purchase, we strongly encourage our customers to make informed decisions and ensure a clear understanding of the unique nature of each stone.

All Sales Final

Please note that all sales made through numinerals are considered final. We cannot accommodate returns, refunds, or exchanges for any products, as our policy strictly adheres to this principle.

Transparency and Accuracy

Our commitment to transparency means that we diligently strive to accurately depict and describe each crystal to the best of our ability. By providing comprehensive visual representations and detailed information, we aim to offer a clear understanding of the appearance and qualities of our products.

Appreciating Uniqueness

It's important to acknowledge that the inherent uniqueness of each stone means that product variations may occur. This is a hallmark of the natural world we celebrate. We urge our valued customers to embrace these distinctions and celebrate the individuality that every crystal possesses.

Should you have any questions, concerns, or require additional information about our products before making a purchase, please don't hesitate to contact us. We are here to assist you and ensure your numinerals experience is as enriching as the crystals themselves.

Thank you for choosing numinerals for your crystal needs.