Shipping policy

SHIPPING POLICY

Thank you for choosing numinerals for your shopping needs. We are committed to ensuring a seamless shopping experience for you. Please review the following information regarding our processing and shipping times to understand when you can expect to receive your order.

Processing and Shipping Time

The processing time for your order depends on our current workload. For items purchased directly from our website, please allow 3-4 business days for order processing. Subsequent to the processing phase, your order will be shipped within 3-7 business days. Kindly note that shipping timelines may be subject to delays due to the ongoing impact of COVID-19.

For products listed under live sales, please allocate 1-2 days for your individual listing to be posted. Following the posting of your listing, we require an additional 3-7 days to process and ship your order. Similar to other orders, there may be shipping delays due to the effects of COVID-19.

All packages are shipped using USPS (United States Postal Service), a trusted partner in providing reliable and secure shipping services.

Shipping Confirmation and Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number will allow you to monitor the progress of your package as it makes its way to you. This information will be sent directly to the email address associated with your order.

COVID-19 Shipping Delays

We kindly ask for your understanding and patience as we navigate shipping challenges posed by the ongoing COVID-19 pandemic. While we strive to provide accurate estimates, external factors beyond our control may occasionally cause delays in the processing and delivery of your order. Rest assured, we are doing our utmost to get your package to you as promptly and safely as possible.

At numinerals, we deeply value your support and the trust you place in us. If you have any questions or concerns about your order or its shipment, please don't hesitate to reach out to our customer service team. We're here to assist you every step of the way.

Thank you for your continued support and patience as we work diligently to deliver your order to you. We greatly appreciate your choice to shop with numinerals.